Big Sky Technologies, Inc. is a privately held California Corporation providing hosted application software solutions for customers throughout the United States and Canada. Big Sky specializes in communication centric solutions that leverage the skills of experienced software development, hosting and services teams. Big Sky has demonstrated steady growth in revenue and in it’s customer base by delivering solid value and performance, year after year.
Where We’re From
Big Sky began in 1991 as a voice products group within a larger data communications company, chartered to build products which bridged the public telephone and corporate data networks. The group designed, developed and patented the first network-based voice and telephony server. In 1994, the “voice products group” was spun out of the parent corporation to pursue opportunities in the voice and telephony marketplace.
Soon after, Big Sky introduced a broad range of interactive voice response (IVR) applications tightly integrated with software applications running on corporate data networks. During the next three years, Big Sky developed many network-based IVR solutions for benefits enrollment, candidate screening, response surveys, collateral fax back, time and attendance reporting, event registration, help desks, and work ticket generation. Big Sky added web-based user interfaces to many of these applications.
In 1999, Big Sky transitioned its business model to become an Application Services Provider (ASP) and focus on solutions that automated the Facility Management process for Retail chains. eWorkOrder™ was introduced to the marketplace in 2000. It provides an extensive communications infrastructure for the facility management workgroup, automates facility management processes, and captures a complete service history in a set of centralized databases accessible by all members of the workgroup. Big Sky has steadily increased it’s market share in the Retail Facility Management market over the last several years.
Where We’re Going
Big Sky is building on it’s Facility Management solution suite to address the Store Communication needs of other workgroups in the retail and restaurant environments, such as Merchandising, Store Operations, Facilities Purchasing and Store Development. Big Sky’s Retail Management Solutions provides a single solution to manage all aspects of store and home office communications.