Big Sky Technologies  
   
     
 

San Diego-based Big Sky Technologies pioneered the integration of voice and telephony with Lotus Notes and Domino and has been delivering application solutions to the Notes community since inception.  Big Sky’s focus is on solutions which enhance communications within a workgroup or across the entire business enterprise.

Big Sky provides self-service solutions for unified messaging, human resources management, customer support, and facility management. Big Sky offers these solutions for deployment on customer premises or as hosted services.

Big Sky began in 1991 as a voice products group within a large data communications company and was spun out in 1994 as a private California corporation. The group’s charter was to investigate the feasibility of building products which bridged the public telephone network and the corporate data network. The group architected and developed the first network-based voice and telephony server. 

In April 1994, the Remark! Voice Server was introduced to the market as the enabling platform for a broad range of interactive voice response applications. Big Sky has delivered to its corporate customers voice-based solutions such as benefits enrollment, candidate screening, response surveys, help desks, collateral fax back systems, time and attendance reporting, work ticket generation, and event registration.

Ongoing development of the Remark! Voice Server has produced a state of the art server capable of running multiple applications concurrently. A robust set of application services enables advanced functionality through integration with new technologies such as VoIP telephony and Instant Messaging awareness.

In July 1997, Big Sky introduced its first unified messaging product, Remark! Unified Messaging Assistant, which is a full-featured unified messaging solution for the workgroup or entire enterprise. To date, this is the only unified messaging solution which offers native integration with Notes and a common administrative interface.

In 1999, Big Sky began offering hosted, self service solutions which incorporated both telephone and Web browser access. The combination of phone and browser access truly enabled anytime, anywhere access for the end user.

Big Sky first introduced eAboutMe, a suite of Human Resource applications designed for deployment as a complete or partial Human Resource intranet.

Soon after, Big Sky introduced eWorkOrder, a self-service application which automates the maintenance workflow process while enabling anytime, anywhere management for facility maintenance professionals.

Big Sky continues to innovate and provide products and services to a wide range of satisfied customers throughout the world.

 
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