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Remark! Voice Server
The Remark! Voice Server
provides a robust hosting platform for a wide range of custom
Interactive Voice Response applications for Lotus Notes. The combination
of Lotus Phone Notes and Big Sky's Remark!
Voice Server enables the development of telephony applications
that extend the power of Notes beyond the desktop and into the hands
of anyone with a touch-tone telephone or instant messaging client.
Whether it's a Help Desk application, Information
Hotline, or Benefit Enrollment system, telephone access
for interactive voice response, voice messaging, fax-on-demand,
or paging can be added. Instant messaging can also be included to
support features such as notification, status updates and configuration
settings.
Select from the following links or from the collateral
list below for more information.
What's new in V4 - This latest version of Remark! includes
the following new features.
- Support for IBM Lotus
Instant Messaging. Phone Notes applications can login to
an Instant Messaging server and send and receive chat messages
from users. In addition, Phone Notes application can check the
availability of users using the awareness capability of Lotus
Instant Messaging.
- Applications can now be
started and stopped individually. This allows administrators
to upgrade one application without affecting the ability of another
application to continue taking calls or IM requests.
- License usage dialog.
The Remark! Service Manager now includes a license usage dialog
which indicates the licenses currently in use as well as the maximum
license usage.
Big Sky continues to enhance the Remark! Voice Server
platform to bring more value to existing customers and to provide
more opportunities for new customers to leverage their existing
voice and messaging infrastructures.
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