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Telephone Access for Lotus Web Conferencing

IBM Lotus' Web Conferencing (Sametime) product provides audio and video conferencing in addition to screen sharing, whiteboarding, chat and other real time collaboration features. However, the audio conferencing capabilities provided by Sametime are difficult to setup and tune. Even when performing properly, they are not adequate for many users.

Remark! Conferencing adds Telephone Access to IBM Lotus Web Conferencing, overcoming many of the drawbacks inherent in the built-in audio capability. Any telephone may be used to participate in a conference. Although Sametime includes audio conferencing, it requires user expertise in the audio capability of the computer being used. In addition, complicated tuning of the Sametime server is required to achieve peak performance. With Remark! Conferencing, users can dial into a conference using any telephone to connect with all Sametime Meeting Room users and other telephone participants.

Telephone-only Users can join Conferences - In some situations, users need to participate in a conference, but don't have a computer available. Remark! Conferencing allows users to call in from any location and participate in the audio portion of the conference. Users simply call into the Remark! Voice Server and enter the conference number provided by Sametime to connect.

Improved Audio Performance - Many users have not taken advantage of the audio capabilities of Sametime due to the latency (delay) experienced when using the Sametime Meeting Room Client. This latency can be distracting for speakers as well as listeners because it doesn't provide a natural conversation experience. Remark! Conferencing provides significantly less latency resulting in a more natural conversation.

 

 
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Remark! Conferening System

Affordable Audio Conferencing - Telephone conferencing services that are based on a per minute usage fee are available and some are integrated with Sametime. Although these services provide good performance, the are expensive to use, especially for recurring meetings. Remark! Conferencing utilizes resources that are deployed internally and is priced on the maximum number of concurrent users. Remark! Conferencing provides an affordable conferencing option for most companies.

How does is work - Remark! Conferencing uses the Remark! Voice Server to connect to the Sametime server. The Remark! Voice Server supports a wide range of traditional analog and digital interfaces as well as VoIP protocols to connect the telephone-based user. Each telephone interface is bridged in real time to the H.323 interface required by Sametime. The Remark! Voice Server can connect both traditional PBXes and the newer VoIP based PBXes to Sametime simultaneously.

For additional information regarding Remark! Conferencing, or any of our products, please click here.