Remark! Unified MessagingAssistant turns the IBM Lotus Notes mail database into a complete voice, fax and e-mail messaging system. Messages are unified in the Lotus Notes mailbox and users are able to access and manage their voice, e-mail, pager, and fax messages from any touch-tone telephone or from their Notes desktop. Refer to the product details and collateral links below for more information.

• Remark! V4 Information
• Remark! Unified MessagingAssistant SBE Information
• Remark! Unified MessagingAssistant product details

Remark! Unified MessagingAssistant now includes support for
IBM Lotus Instant Messaging

Remark! UM V4 uses the Lotus Instant Messaging's awareness feature to find users when they are logged in. Users are notified of incoming calls with a chat message, allowing users to manage their phone time more effectively.

Remark! UM also includes a 'Bot' which allows users to control their Unified Messaging options such as fax and pager settings. Users can even update their telephone password using the Remark! Bot, which is always available in their contact list.

Remark! UM V4 also includes support for accessing other Phone Notes applications from the AutoAttendant and from the Subscriber menu. This allows helpdesk, hotlines and other Phone Notes applications to be seamlessly integrated with Remark! UM, making it much more attractive for customers to deploy a wide range of Workgroup IVR applications.

Check out the Remark! Unified MessagingAssistant datasheet for more details, or contact Big Sky to arrange for a live demonstration of Remark! UM with IM support.

Collateral

• Remark Unified MessagingAssistant Data Sheet
• The Remark! Advantage
• Remark! V4 Press Release
• Remark! SBE Press Release
• Remark Voice Server Data Sheet
• Customer Case Studies

Introducing Remark! Small Business Edition

Remark! SBE is a series of Remark! Unified MessagingAssistant bundles that provide everything required to start using Unified Messaging today. Each bundle includes:

• Remark! Voice Server
• 2, 4, 6 or 8 ports of Remark! Unified MessagingAssistant
• Remote Installation Support
• One year of software maintenance and telephone support

Remark! SBE bundles can be purchased by companies of any size, but each company is limited to a single package. Additional systems and ports can be purchased at standard prices, which can include significant quantity discounts. Please see the press release for more details.

The following Remark! SBE packages are available:

Notes:

1. Voice Boards may be required to integrate Remark! with your PBX system. Contact Big Sky for details.
2. Big Sky reserves the right to update these prices at any time without notice.

For more information on Remark! SBE please contact Big Sky at the number or e-mail address listed below.

Remark! Unified MessagingAssistant Product Details

Subscribers Telephone Interface - Users login to Remark! UM from any touch tone telephone to review all of their messages. E-mail is played to the user with text-to-speech, and users are able to reply, forward, fax, delete or mark the message read. Users can also send voice messages to any other user. Personal options such as passwords and paging can be updated from the telephone.

Subscribers Desktop Interface - Users can access all of their messages including voice messages from their Notes, iNotes, Web Mail or POP3/IMAP4 mail client. Voice messages are presented as compressed wave file attachments which can be played back with the default wave sound player. Voice messages can also be played back over the desktop telephone just by selecting Play Phone from the Notes taskbar.

Outside Caller Interface - Remark! UM provides a full featured auto-attendant that answers incoming calls to the workgroup or enterprise and routes calls to individual users or to company departments. Any number of menus can be configured and callers can reach their party using their unique extension, or by spelling their name. If the user is not available to take the call, Remark! will play the user's greeting to the caller, and then record a voice message. Other options include leaving a telephone number which will send a page to the user, and leaving a personal fax message.

Administrator Interface - Remark! is administered through the Domino Directory. Remark! extends the standard Domino Directory to include information needed to manage users and groups. In addtion, the Remark! auto-attendant is configured using a set of Call Route documents which are also stored in the Domino Directory. Auto-attendant options can be changed during operation.

Call Screening - Remark! includes two type of Call Screening. Remark! can be configured to send an instant message to a subscriber when an incoming call is detected. The User can then choose whether the take the call, or have Remark! record a message. Remark! can also be configured for Phone Call Screening, which asks the caller to record their name, and then plays the name of the caller to the subscriber before completing the call transfer. The user can then choose to take the call or have Remark! record a message.

Find Me - Remark! can be configured to allow outside callers to have Remark! attempt to locate a user using up to three alternate phone numbers. Find Me can be combined with Call Screening allowing users to find out who is calling before accepting the call.

Remark! UM includes many advantages when compared to voice mail or other unified messaging systems. Refer to The Remark! Advantage and find out why Remark! makes sense for your company.

Remark! Unified MessagingAssistant runs on the Remark! Voice Server, a full featured voice processing platform supporting a wide range of Lotus Notes and Domino applications. Remark! supports all currently shipping versions of Lotus Notes and Domino including the latest 4.x, 5.x and 6.x releases.

For more details please review the Remark! Unified MessagingAssistant information from the links on the right, and/or click here to contact Big Sky.