Store Communications – What happens after the request has been submitted?
One of the key features of Effective Store Communications is the creation and submission of requests from store managers. In “Perfecting the Request” we discussed the attributes of an effective request generation process. Although creating a complete request is important, … Continue reading
Store Communications – Perfecting the Request
Retail stores need to have an effective method of communicating operational issues and requests. The relevant information needs to be captured to address the request, and the information must be sent to the appropriate person to ensure a speedy resolution. Many … Continue reading
Putting Asset Management to Work
It’s well understood that properly managed store assets can save money and reduce downtime, but implementing an asset management process remains elusive for many retailers. In some cases the asset data is collected and maintained in a spreadsheet or database, but it’s not integrated in a useful way. Continue reading
