eWorkOrder has allowed the Facility Maintenance Department to better communicate with our field personnel and vendors. It has significantly improved our work order tracking capability and has allowed us to create a complete audit trail from the inception of the service request to job completion and invoicing. eWorkOrder allows us to identify exceptions to the process and focus our efforts on them rather than the repetitive parts of the process.

Senior Manager of Facilities, The Children’s Place 

By automating the input of maintenance requests, the dispatch of work orders to vendors, and the monitoring of work in progress, our Facility Service Coordinators have more time to manage exceptions and ensure that every project or service request is completed successfully.

National Facilities Director, Public Storage 

One of my staff was recently singled out for providing excellent store support. Because eWorkOrder gets rid of all of the busy work and lets the facility staff focus on issue resolution, it is a major contributor to our staff's outstanding performance.

Director of Facilities, Sephora USA 

Providing a two way interface with eWorkOrder allows our call center technicians to provide immediate status back to Store Managers inquiring about outstanding work orders. This has allowed us to maintain the high level of customer service we are known for while making our maintenance process much more efficient.

Vice President of Information Services and Chief Technology Officer, Peet's Coffee & Tea