Simple, structured and consistent processes for Contractors and Vendors equals optimal store support.

Big Sky’s Retail Management Solutions enable Contractors and Vendors to manage and track the receipt and completion of work orders and fulfillment of purchase orders. Electronic invoicing simplifies entry and submission, review and approval, and invoice export to corporate A/P. Contractors and Vendors access the system through a secure login from a phone, tablet or desktop computer.  All interactions between Contractors, Vendors and the retail workforce is structured and integrated. The complete work order, purchase order and communication history is available and accessible in one place. Retail team members have real time visibility of Contractor completion and Vendor fulfillment status.

Contractors and Vendors utilize the system throughout the workflow process

• Receive work orders and purchase orders
• Update work and fulfillment status
• Communicate job or fulfillment issues
• Input labor, materials, time, cost
• Submit invoices
• View real time invoice and payment status

Manage your Contractors and Vendors for Retail Success

Vendors and Contractors are an important part of your multi site store organization. Optimal store operation is quite often tied directly to the timely delivery of products, or completion of services. Managing these important resources is critical. Big Sky’s Retail Management Solutions provide an effective method to track, manage and evaluate Contractors and Vendors.

• Manage all maintenance, labor and material costs, service dates, service satisfaction and contract history
• Attach and store signed service contracts for easy online access
• Manage your Contractors by tracking work orders issued to them, the contract history, and ratings related to past work performed by the Contractor
• Track detailed information on contracts for maintenance work performed on a life-to-date basis
• Track declining balance on fixed contracts
• Manage billing, shipping locations and schedules
• Manage receiver processing and consolidated receiving reports online

Analyze Contractor Data

Big Sky provides standard and custom scorecards that help you measure and track matrices such as:

• Responsiveness
• Repair time
• Cost
• Job rating
• Contract compliance

Analyze Vendor Data

• Transaction information (e.g. actual verses expected deliver date, lead time)
• Purchasing reports (e.g. items, quantities)
• Receiving reports (e.g. order fill rate)
• Quality issues (e.g. return to Vendor, repairs)

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