With the PRSM Mid-Year coming up next week and focused on data management, it begs the question: does the term Big Data apply to the retail facilities world, and what does Big Data even mean? There are many differing definitions as to what Big Data is (other than just a buzzword), but a unifying trait would be that Big Data requires complex, nonlinear analysis to be able to infer trends and causality within a massive amount of highly variable data points. Another concept that gets tossed around is that data becomes Big Data once you don’t know how to analyze it anymore and need someone’s help and tools to do so.
Before worrying about managing and analyzing any data, you’ve first got to collect it; in the facilities world, this type of data is most easily collected through the use of a computerized maintenance management system (CMMS) like Big Sky. While having a CMMS system will produce exponentially more data than not, does this mean we are dealing with Big Data? Debatable, but rest assured we know exactly how to manage and present your data through reporting and analytics so you can make use of it.
Big Sky’s analytic tools analyze your data to achieve the goals above by highlighting trends and outliers. The goals of any analytics or reporting tools are fairly straightforward to define:
- Save time and money
- Help you make educated business decisions
- Reveal opportunities for innovation or improvement
Instead of spending hours manipulating data in Excel and using pivot charts to pull the information you need, the tools do the work for you and provide insight via data visualizations and analytic charts to help you make decisions.
All that is required of the user is a single click and the application of any filter they want to use to control the data pool. Big Sky takes it another step further and allows you to schedule and distribute reports on a recurring basis, so critical reports are automated for delivery to key personnel. Key analytic reports cover the following:
- Vendor Scorecard and Trend – measure your vendors for their performance against your KPIs and examine trending performance over a year
- Vendor Comparison – compile multiple vendors into a single comp sheet to compare them according to performance against your KPIs
- Work Order Cost Report – examine invoiced and projected cost in the system, with the ability to filter by trade, contractor, priority, or geographic area
- Open Work Orders – check work order aging and see what needs prompt attention over a user defined trade list or area
- Completed Work Orders – what has been accomplished